Gain Valuable Insight, Training & Programmes for Your Business

Fully trained and qualified Coach, Julie takes people with her to help them realise their potential and perform to a high standard, promoting employee engagement at all levels to create a great place to work for all.

NHF Leader of Tomorrow & Overall Winner

Neighbourhood Awards

Landmark Achievement Award

Women in Housing Awards

Sunday Times Best Leader Award

The Sunday Times Best Not-For-Profit Organisations to Work For

Best Not-For-Profit Company to Work For

No. 1 Sunday Times 2014-2017 inclusive

Authentic Business Advice

Julie is an authentic, award-winning leader with over 40 years’ of invaluable experience working with many different businesses. Take advantage of her extensive experience and elevate your business to the next level.


Julie Fadden — Founder & CEO.

With 30 years’ experience in leadership roles, winning numerous awards including Best Leader (Sunday Times Best Leader Award), Julie offers interim leadership for your organisation on both a short term and longer term basis dependent on your needs.

With over 40 years’ experience within the housing industry, Julie offers professional reviews of housing services, to optimise the provision of efficient, effective and value for money services that are customer centric.

Are you confident in your organisation’s handling of complaints?  Are you compliant with the Complaint Handling Code?  If you are unsure, or feel a review of your complaints process and outcomes would be useful, Julie’s wealth of experience can help you get things on track, and maximise customer satisfaction levels.

Julie is a qualified coach and multi-award winning leader with over 40 years’ experience in business and leadership.  Invite her into your organisation to work with individuals and teams to deliver outstanding performance.

Julie transformed a blame culture into a positive learning culture, winning the Sunday Times’ Best 100 Not-For-Profit Organisations to work for 4 years consecutively, and winning the Best Leader award in the process.  If you need some support in transforming the culture in your business, Julie will help bring out the best in your employees and help create a happy, productive workplace to be proud of.

With over 30 years’ governance experience as a non-executive director in a range of organisations and a qualified coach, Julie can undertake Board member appraisals with ease and ensure the focus of your Board is aligned to the needs of the business and those you serve.

Julie was one of the first leaders to introduce menopause programmes into her organisation after experiencing the debilitating effects of this condition and phase of life, and witnessing the effect this was having on business performance.  By introducing Julie’s blend of honesty, humour and sharing the tools and techniques to survive and thrive through the menopause you will help your female employees feel empowered, informed and confident about their future.

Are you ready for Consumer Regulation?  Are you happy with your level of customer satisfaction?  Are you confident that your customers are receiving consistently high standards of engagement across your organisation and are your budgets aligned to the things your customers need?  If you are unsure, let Julie help your organisation engage with your customers and help remove the potential burden of customer dissatisfaction that could lead to a regulatory downgrade.


Julie has worked with a range of talented people throughout her career and here is what they have to say about her:

Julie Fadden has to be one of the most passionate and people focussed leaders I have ever worked with. She is both an inspiring and also deeply compassionate person. What I love above all about Julie is it’s more about the walk than the talk. Julie doesn’t want to just say the right things, she wants to do the right things.
Professor Paul McGee
PMA International Ltd
I have know Julie for many years and have worked closely with her during my time as Chief Executive of the CIH. Julie has huge experience in managing housing organisations and is the ultimate housing professional. She is a problem solver – she likes to get stuck in and come up with solutions which make a difference. At the heart of everything she does are the residents and customers. Her work on homelessness in Liverpool is just one example where she has worked with others to find new solutions to difficult problems.
Terrie Alafat
I first met Julie in 2004 and was so impressed by her inspirational and professional leadership qualities, that I offered her a place on my 2005 Common Purpose City Leaders Profile Programme. She graduated at the highest level, and I have been utilising her skills and experience as a contributor to my subsequent programmes, course, conference, and panels. Her skillsbase in the fields of personal and professional development; coaching; change management; and problem solving are second-to-none I also chose to continue to make fullest use of Julie because she has that rare ability to not only transmit her enthusiasm and expertise, but also to transfer them. Her integrity, honesty, and strategic thinking are simply bonuses!
Ken Pye FLHU
Managing Director, Discover Liverpool